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REINSURE Limited Liability Company (certificate of state registration No. 1047758 of 5 October 2021; the “Operator”), in accordance with Articles 367, 369 and 370 of the Civil Code of the Republic of Uzbekistan, offers legal entities to conclude an agreement on the use of the REINSURE electronic platform on the terms set out below (the “Offer”, the “Agreement”). This Offer is public and is addressed to all legal entities admitted by the Operator to work on the Platform.
1. Terms and definitions
1.1. Platform — the Operator’s electronic information system for placing, reviewing, accepting and servicing insurance and reinsurance risks, available at re.reinsure.uz.
1.2. User — a legal entity (an insurance or reinsurance company, an insurance or reinsurance broker) that has registered on the Platform and accepted the Offer.
1.3. Cedent — a User that places (enters) a Risk on the Platform in order to cede it to reinsurance.
1.4. Reinsurer — a User that accepts a Risk (in full or in a certain share) for reinsurance.
1.5. Risk — a reinsurance proposal placed on the Platform with the terms shown in the Risk card: the subject and class of insurance, sum insured and limits, period of insurance, premium, share offered, deductible, clauses and other conditions.
1.6. Acceptance of a Risk — the Reinsurer’s action on the Platform as a result of which the Risk (or a share of it) receives the status “Accepted” or an equivalent status in the system.
1.7. Account — a personal access of a User’s employee to the Platform protected by a login, a password and, where available, additional means of confirming the sign-in.
1.8. Authorised Person — an employee of the User to whom the User has given an Account and the right to act on the Platform on the User’s behalf.
1.9. Platform Log — records automatically created by the Platform about sign-ins and actions: the Account, date and time (Tashkent time, UTC+5), IP address, device and browser details, and the content of the action.
1.10. Confidential Information — any information that becomes known to the User in connection with the use of the Platform: about Risks, parties to transactions, policyholders and insured objects, terms and prices, losses, documents, as well as Account data, except for information that is publicly available by law.
2. Subject of the Agreement
2.1. The Operator grants the User access to the Platform for placing and accepting Risks, exchanging documents and servicing reinsurance transactions, and the User undertakes to use the Platform in accordance with the Offer and the legislation of the Republic of Uzbekistan.
2.2. The Operator acts as a reinsurance broker in accordance with Article 16 of the Law of the Republic of Uzbekistan “On Insurance Activity” No. ZRU-730 of 23 November 2021 and arranges the conclusion and performance of reinsurance contracts between Cedents and Reinsurers. The Operator is neither an insurer nor a reinsurer and does not assume the risks ceded to reinsurance.
2.3. The Operator’s remuneration (brokerage commission) and the procedure for settlements of premiums and losses are determined by the terms of the relevant Risk and (or) a separate agreement of the parties.
3. Acceptance of the Offer and conclusion of the Agreement
3.1. Any of the following actions of the User is deemed acceptance of the Offer: registration on the Platform; signing in to an Account; confirming consent to the Offer on the Platform; placing a Risk or Acceptance of a Risk.
3.2. The acceptance is full and unconditional (Article 370 of the Civil Code of the Republic of Uzbekistan). From the moment of acceptance the Agreement is deemed concluded in writing (Article 366 of the Civil Code; Law of the Republic of Uzbekistan “On Electronic Commerce” No. ZRU-792 of 29 September 2022) and has the same legal force as an agreement signed by the parties on paper.
3.3. The person who accepts the Offer on behalf of the User confirms that they have the necessary authority. The User may not rely on the lack of authority of a person who acted under the User’s Account.
4. Legal force of Risks placed and accepted on the Platform
4.1. The placement of a Risk on the Platform by a Cedent is deemed the Cedent’s offer to conclude a reinsurance contract on the terms shown in the Risk card.
4.2. The Acceptance of a Risk by a Reinsurer on the Platform is deemed acceptance of that offer. From the moment the Platform records the Acceptance of the Risk, the reinsurance contract for that Risk is deemed concluded in written (electronic) form on the terms of the Risk card within the accepted share.
4.3. From that moment the Risk is deemed accepted for reinsurance and is under the Reinsurer’s reinsurance protection — a Risk placed and accepted on the Platform is deemed protected. The Reinsurer’s liability commences on the date and time of the Acceptance of the Risk, unless another inception date or another condition (for example, a premium payment condition) is stated in the Risk card.
4.4. A reinsurance contract concluded on the Platform has full legal force, is binding on the Cedent and the Reinsurer, and may not be challenged solely on the ground that it was concluded in electronic form without a paper document.
4.5. At the request of either party the Operator issues confirming documents (a slip, a cover note, an extract from the Platform Log). Their absence or later issue does not affect the validity of the reinsurance contract or the moment the Reinsurer’s liability commences.
4.6. The terms of an accepted Risk may be changed, or the Risk cancelled, only by mutual consent of the Cedent and the Reinsurer expressed on the Platform or in writing, or in the cases provided for by the terms of the Risk and by law. Unilateral withdrawal from an accepted Risk is not permitted.
4.7. Actions performed on the Platform under the User’s Account (placement and Acceptance of Risks, changes of terms, uploading documents, confirmations) are deemed performed by the User itself. The parties have agreed that signing in to an Account with a login and password is a method that reliably establishes that an electronic document or message originates from the User and is equivalent to the signing of a document by the User’s Authorised Person.
4.8. The parties recognise the Platform Log as sufficient and proper evidence of the fact, time and content of actions on the Platform, including in court proceedings.
5. Accounts, logins and passwords
5.1. Accounts are provided only to the User’s employees. Each Authorised Person uses their own Account.
5.2. Logins, passwords and confirmation codes are Confidential Information. The User undertakes not to hand them over or disclose them to anyone outside its organisation — including affiliated companies, agents, contractors and former employees. Within the organisation a login and password are known only to the employee for whom the Account was created.
5.3. The User regularly renews the passwords of its Accounts at its own discretion (recommended at least once every 90 days) and must change a password immediately: when an employee who had access leaves or is transferred; when it is suspected that the password has become known to an unauthorised person; at the Operator’s request.
5.4. A password must contain at least 12 characters and must not be used in other systems. The User keeps passwords in a way that excludes access to them by third parties.
5.5. The User notifies the Operator at info@reinsure.uz immediately, and no later than one business day, of a compromised Account, loss of access or the departure of an Authorised Person. Until the Operator receives such a notice, all actions under the Account are deemed performed by the User.
5.6. The User is fully responsible for all actions performed under its Accounts, including the consequences of handing a login and password to third parties.
5.7. The Operator may require a password change, temporarily block an Account if unauthorised access is suspected, and introduce additional security measures (two-factor authentication and others).
6. Sign-in and IP address log
6.1. The Platform automatically records and stores in the Platform Log information about every sign-in and every action: the Account, date and time, IP address, device and browser details.
6.2. By accepting the Offer the User agrees to such collection and storage, undertakes to inform its Authorised Persons about it and to obtain their consent to the processing of personal data where required by law.
6.3. Platform Log data are kept for the term of the Agreement and for 3 (three) years after its termination, and if a dispute has arisen over a Risk — until the dispute is finally resolved.
6.4. Platform Log data are used to ensure security, detect unauthorised access, confirm legally significant actions and resolve disputes. They are provided to the User — at its request for its own Accounts, and to courts and state authorities — in the cases provided for by law.
7. Confidentiality
7.1. The User undertakes not to disclose, transfer or provide Confidential Information to third parties in any form and to use it solely for concluding and performing transactions on the Platform.
7.2. Confidential Information is protected as a commercial secret under the Law of the Republic of Uzbekistan “On Commercial Secrets” No. ZRU-374 of 11 September 2014 and as insurance secrecy under the Law of the Republic of Uzbekistan “On Insurance Activity”.
7.3. Confidential Information may be disclosed only: with the prior written consent of the Operator and of the person to whom the information relates; to the User’s employees who need it to work on the Platform and are bound by a confidentiality obligation; at the request of a court or an authorised state body in the cases and manner established by law, with notice to the Operator unless prohibited by law.
7.4. It is prohibited to copy, export, publish or forward Platform data, including as screenshots, to persons who are not parties to the relevant transaction.
7.5. The Operator keeps information about Users and Risks confidential and provides it only to the parties to the relevant transaction and in the cases provided for by law.
7.6. The confidentiality obligations remain in force for the term of the Agreement and for 5 (five) years after its termination.
8. Personal data
8.1. Personal data of Authorised Persons (full name, position, contact details, IP addresses and other Platform Log data) are processed by the Operator in accordance with the Law of the Republic of Uzbekistan “On Personal Data” No. ZRU-547 of 2 July 2019 solely to perform the Agreement and to keep the Platform secure.
8.2. The User warrants that it provides personal data of its employees and other persons to the Operator on lawful grounds.
9. Rights and obligations of the Parties
9.1. The Operator undertakes to: ensure the operation of the Platform and the safety of the data placed on it; notify the User of changes to the Offer; provide the User with advisory support.
9.2. The Operator may: carry out maintenance on the Platform with prior notice to Users; restrict a User’s access in the event of a breach of the Offer or the law; develop and change the Platform’s functions.
9.3. The User undertakes to: provide accurate information about itself and about Risks; comply with Sections 5–8 of the Offer; perform its obligations under accepted Risks on time; refrain from actions that disrupt the operation of the Platform.
9.4. The User may: place and accept Risks; obtain extracts from the Platform Log for its Accounts; stop using the Platform, provided that it performs its obligations under Risks already accepted.
10. Liability
10.1. The parties are liable for non-performance or improper performance of the Agreement in accordance with the legislation of the Republic of Uzbekistan.
10.2. The User compensates the Operator and other Users for losses caused by disclosure of Confidential Information or by handing logins and passwords to third parties.
10.3. The Operator is not liable for losses arising from the User giving access to third parties, failing to change passwords in time, or from faults of the User’s equipment and communication channels.
10.4. The Operator is not liable for the obligations of Cedents and Reinsurers to pay premiums and insurance indemnities, except where such liability is expressly established by law or by agreement of the parties.
10.5. The parties are released from liability for non-performance caused by force majeure.
10.6. Termination of the Agreement does not release the parties from their obligations under Risks accepted before termination.
11. Dispute resolution
11.1. The Agreement is governed by the legislation of the Republic of Uzbekistan.
11.2. Disputes are resolved through negotiation. The period for replying to a written claim is 15 (fifteen) calendar days from its receipt.
11.3. If no agreement is reached, the dispute is referred to the economic court at the Operator’s location in the manner established by the legislation of the Republic of Uzbekistan.
12. Term and amendment of the Offer
12.1. The Offer enters into force upon publication and remains in force indefinitely until withdrawn by the Operator.
12.2. The Operator may amend the Offer by publishing a new edition at least 10 (ten) calendar days before it enters into force. Continued use of the Platform after the new edition enters into force means the User’s consent to it. Amendments do not apply to Risks accepted before they enter into force.
12.3. The User may terminate the Agreement by sending the Operator a written notice 10 (ten) calendar days in advance, provided that it performs its obligations under accepted Risks.
13. Language of the Offer
13.1. The Offer is made in the Uzbek, Russian and English languages. In the event of any discrepancy between the texts, the Russian text prevails.
14. Operator details
- Name: REINSURE Limited Liability Company (REINSURE LLC)
- State registration: No. 1047758 of 5 October 2021
- Taxpayer ID (TIN): 308 930 110
- Address: 1 Aloka Street, House 10, Almazar District, Tashkent, Republic of Uzbekistan
- Bank: "Ipak Yuli" Bank's "Sag'ban" Branch
- Bank account: 20208000905445745001
- Bank code (MFO): 01036
- Phone: +998 95 130 00 99
- Email: info@reinsure.uz
- Platform: re.reinsure.uz
- Website: reinsure.uz